Store Policies


How It Works

All in store items may be returned for a refund within 30 days of purchase.

A Green PC receipt is required at the time of return.

Special order computers, Special order parts and any software cannot be returned.

Warranty Information

Computer warranty policy

All computer systems purchased from us come with a limited hardware warranty. This warranty covers all of the original hardware of the computer (ex: CPU, GPU, RAM, PSU, etc)  but does not cover data loss, software malfunctions, problems resulting from abuse, misuse or items missing Green PC product tags.

This warranty applies to our

  • Refurbished Laptops and Desktops for a period of 1 year from date of purchase

  • Barebones Laptops and Desktops for a period of 30 days from date of purchase

  • Refurbished Mobile devices for a period of 90 days from date of purchase

Green PC's responsibility for hardware defects is limited to repair or replacement of the defective part at our discretion and does not cover any other part that is not of the original configuration or installed after purchase.

Trade-Up Policy

Computers purchased from Green PC are eligible to be traded up within 2 years of the original date of purchase. These computers must be in full working condition with minimal cosmetic damage. The value of the machine is reduced by a percentage over time. The amount of in-store credit given is will be as follows:

Time Frame and amount of purchase value credited: 

6 Months     =  80%
12 Months    =  70%
 18 Months   =  60%
24 Months    =  50%

For example: A computer purchased for $250 within 6 months can be traded in for $200. ($250 x 80% = $200) 
Green PC reserves the right to refuse trade-up to any machine for any reason


Privacy at Green PC

Your Trust is Our Priority: Protecting Your Personal Information

At Green PC, we prioritize the trust and privacy of our users. We want to assure you that any personal user data collected is solely for the purpose of enhancing your experience with our services and website. We do not share or sell user data to any third-party companies.

We are committed to maintaining the confidentiality and security of your information. Rest assured that we adhere to strict data protection protocols to safeguard your personal data from unauthorized access, disclosure, or misuse.