Shipping policy

1. Order Processing Time:

Orders are typically processed within 2 business days of receiving payment. Processing times may vary depending on the product and its availability. If there are any significant delays, we will notify you promptly.

2. Shipping Methods:

We offer various shipping methods to accommodate your needs. The available options and associated delivery times will be presented during the checkout process. Please choose the shipping method that best suits your requirements.

3. Shipping Costs:

Shipping costs are calculated based on the weight of your order, the shipping method selected, and the destination address. The total shipping cost will be displayed during the checkout process before you confirm your order.

4. Shipment Tracking:

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package through our designated carrier's website.

5. International Shipping:

Our shipping services are exclusively available for delivery within United States. We are unable to process orders with international destinations.

6. Shipping Delays:

While we strive to meet the estimated delivery times, unforeseen circumstances such as weather conditions, customs delays, or carrier issues may cause delays. We appreciate your understanding in such situations.

7. Incorrect Address:

It is the responsibility of the customer to provide accurate shipping information. Please double-check your shipping address during the checkout process. If an incorrect address is provided and the package is returned to us, additional shipping charges may apply for reshipment.

8. Lost or Damaged Items:

In the rare event that your package is lost or damaged during transit, please contact our customer service team at sales@greenpcwa.com or call 1-253-474-4300 for assistance. We will work with the carrier to resolve the issue promptly.

9. Shipping Restrictions:

Some products may have specific shipping restrictions or limitations due to legal or logistical reasons. Please review any product-specific information related to shipping on our website.

If you have any questions or concerns regarding our Shipping Policy, please contact us at sales@greenpcwa.com.